Outlook mailbox name not updating

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Hi There, I've been having a problem with a clients e-mail.

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Some people will likely continue to send email to the person's old email address and deleting it may result in NDR failures.Follow the instructions below to remove a shared mailbox.Note: removing the shared mailbox will not affect the contents of the shared mailbox, you will just not be accessing it from your account any longer.After the change has taken effect, the user will have to sign in to Outlook, Skype for Business and Share Point with their updated user name, so be sure to tell them about this change.If they are using Exchange Online or if their Office 365 account is linked with your organization's on-premises Exchange environment, you may see this error when you try to change a user name and email address: "This user is synchronized with your local Active Directory.

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